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From defining your strategy and objectives to implementation and post-go-live support, we're with you every step of the way.

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Accelerate The Path to Value

With a proven track record of setting up world-class, beautiful, and highly engaging workspaces, Haystack focuses on your needs to ensure your team's lasting success.

Discover

A successful implementation starts with a deep dive into your organization's needs and priorities. We'll help you identify and secure the right resources, begin your content audit, and plan your launch communications.

Review a customized launch plan
Begin your content audit
Assemble project team

Configure

Lay the foundation for making Haystack your own. Work with your implementation team to align on naming and branding, set up SSO and integrations, plug into user profile data sources, and define your site architecture.

Define site architecture
Set up SSO and integrations
Customize branding

Build

Populate your Haystack implementation with the content and sites that will make it the center of your digital workplace. Configure your sites (for departments, topics, business units, etc.), train site managers, migrate and create content, and configure audiences.

Connect, Craft & Migrate Key Content
Configure groups and audiences
Setup user permissions and roles

Launch

Time to go live! With your sites and content in place and your admins ready, Haystack will support you in provisioning end users and deploying launch communications. Access the knowledge center, which includes a library of how-to articles, product documentation, and a training portal for ongoing enablement of administrators.

Deploy launch communications
Provision end users
Welcome new user feedback with surveys

Test & Iterate

Use analytics to identify high-performing content and areas needing improvement. Make no-code adjustments without involving IT, and review workspace analytics with your dedicated Haystack success team to unlock hidden performance improvements.

Identify high-performing content
Make no-code adjustments
Review analytics with Haystack success team

Frequently Asked Questions

Do you charge extra for premium support?

Do you support migrations from another system?

How does Haystack achieve high engagement?

Can customers connect with other admins?

What is the typical implementation timeline?

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Discover how Haystack empowers organizations in your industry to tackle unique challenges, offering insights from peers on achieving remarkable outcomes.